Privacy Policy

You give us: name, phone, email, ZIP code, job address, the description of the work, and your preferred date. When you accept an estimate online we also record your typed name, the time of acceptance, your IP address and browser information as proof of the booking agreement.

Collected automatically: anonymous usage events (pages viewed, which buttons are clicked, referring site, device type). These carry no name, no cookies for advertising, and no cross-site tracking.

To answer your request, send estimates and invoices, schedule and perform the job, keep records for tax and dispute purposes, and understand which parts of the site help customers book.

When you give us your phone number, you agree we may call or text you about your request, estimate, booking or invoice. Message and data rates may apply. Reply STOP at any time to stop texts; we will still call if we need to reach you about a scheduled job.

Only the owner-operator of ExtraHands Houston and the hosting and database provider that runs this site. We do not sell, rent or share your details with marketers or data brokers.

Job records, estimates and invoices are kept for up to 4 years for tax and dispute reasons. Requests that never become jobs are deleted on request. Anonymous usage events are kept for up to 24 months.

Email help@extrahandshouston.com or text (832) 943-5689 and we will show you what we hold, correct it, or delete it. You can also decline analytics from the cookie banner at any time.

Data is stored with an encrypted, access-controlled provider. The site is not intended for anyone under 18 and we do not knowingly collect their information.